FAQs
SAME-DAY DELIVERY
Call us today, and we will be happy to discuss your arrangement requests.
BILLING & PAYMENT
Securely process your payment on our website for a one-time purchase or a recurring subscription with our secure SSL checkout system. We accept all major credit cards, and Apple Pay.
UPDATING A SUBSCRIPTION
Enjoy the convenience of your subscription or cancel it at any time by updating your account preferences here.
SHIPPING
Our luxury arrangements are carefully trusted and delivered by a member of our white glove delivery team. If you have a comment or question about your shipping experience contact us.
EXCHANGES & REFUNDS
Flowers should bring you joy! Therefore, we want you to be completely satisfied with your subscription purchase. If, for any reason, you are not, contact us within two days to process an exchange.
HOW OUR SUBSCRIPTION SERVICE WORKS
With our subscription service, you can enjoy fresh, seasonal flowers delivered right to your door to enhance your environment all year round. Start by choosing your frequency, and size, then prepare to indulge in floral artistry. Learn more about how it works, here.
CARING FOR PERMANENT BOTANICALS
In order to keep your permanent botanicals looking like new, dust them gently with a soft cloth or duster every few weeks. Keep them out of direct sunlight to avoid fading or discoloration. Protect them from moisture, humidity, or harsh weather conditions to prevent damage.
CARING FOR FRESH BOTANICALS
Keep Your Botanicals Fresher, for Longer.
Step 1: After receiving your arrangement, carefully remove the packaging to let the florals breathe.
Step 2: Place the arrangement in a cool, well-lit area out of direct sunlight. Too much sunlight can cause the florals to fade and wilt more quickly.
Step 3: Change out the water in your arrangement every couple of days. This will maintain the arrangements' health and freshness, keeping them hydrated and vibrant.
Step 4: If you notice any wilted or discolored petals, carefully remove them from the arrangement.
Step 5: Once the florals have wilted, dispose of them properly. Be sure to keep them out of your drains, as they can clog your pipes.
Step 6: Time to enjoy your newest arrangement!
